Whether you are a landlord, property management company or estate agent, it is imperative that you have a reliable plumbing company that you can call in a time of need. Having a local plumber that you and your tenants can trust will make all the difference throughout their tenancy. Plus, if you have a good plumber, then repairs will happen less frequently due to the quality of their work.
If you have found yourself burned from expensive and inconsistent plumbing companies in the past, then you have come to the right place. This comprehensive guide will aid you in your search by equipping you with the right knowledge when looking for a plumber. The first questions to ask yourself are – what accreditations do they have? Do they have reviews on their website and social media pages? Can they offer emergency services? Can they deal with simple and complex problems quickly and efficiently? Can they also fix plumbing issues on commercial properties as well as private? You should be able to find answers to all of these questions either on their website or over the phone.
Have a browse below to learn all about the key things to look for in a local plumber for your property management company.
Reliable and efficient plumbing companies
Reliability and efficiency are two values that should be associated with plumbing companies. Though, we are sure that every person has dealt with a plumber that simply is anything but. A plumber may claim that they are trustworthy and knowledgeable; yet, simply put, they might not know their leaky pipes from their water pressure problems. Of course, every person does exaggerate their talents from time to time. So, below we have compiled a list of things to look for in a plumbing company so you can be sure they are both reliable and efficient.
Accreditations – Many plumbers will be registered and approved by national and regional plumbing organisations. This means that they will be fully trained in carrying out the work that you need done.
However, if you are having issues with your water pipes in your bathroom or kitchen, technically there is no legal training required for a plumber to undertake these tasks. But, it is always favourable when a plumber does have accreditation as it shows their work and process has been checked and approved.
Wherever you are in the country, there are a variety of different accreditations, but the main ones you should keep an eye out for are:
- Gas Safe Registered – Definitely employ a plumber that has an updated Gas Safe Certificate. This is essential if you have a gas boiler, gas appliance or gas fire. All plumbers have to take a gas safe course every four years in order to keep their Gas Safe Certificate. Plus, whenever they work on a gas appliance they will need to sign off the work they have done, so any future problems can be connected to them.
- Chartered Institutes of Plumbing and Heating Engineering (CIPHE) – CIPHE is in place to ensure that plumbers follow a professional code of standards. If you have any complaints, you can take them up with this third-party institution.
- The Water Industry Approved Plumbers’ Scheme (WIAPS) – This scheme protects public health by making sure that public water supplies don’t become contaminated. It also promotes for plumbers to carry out their work in compliance with the water supply regulations and bylaws in Scotland.
- Association of Plumbing and Heating Contractors (APHC) – Not for profit organisation and trade body.
- The WaterSafe Scheme – A nationally branded plumbing assurance scheme which has strong links to the Water Regulations Advisory Scheme (WRAS)
- Scottish and Northern Ireland Plumbing Employers Federation (SNIPEF) – The professional organisation for the plumbing industry in Scotland and Northern Ireland.
- FairTrades Plumbers Association – Nationally recognised multi-trade association and professional body.
- CORGI – A trusted and recognised mark, and has good working relationships with government, manufacturers, distributors and merchants in the heating industry.
Secondly, to ensure that a plumbing company is both reliable and efficient, you need to make sure that the plumber is insured. Although it is not compulsory for your plumber to have public liability insurance, it is generally considered to be a form of good practice.
Having public liability insurance will protect the plumbing company from any claim made by yourself or your tenants, whether this consists of further damage incurred or loss costs. For example, if compensation needs to be paid for a leaky sink pipe that, for whatever reason, is poorly repaired and floods the kitchen causing further damage to the property.
Lastly, to ensure that a plumbing company is both reliable and efficient, you will need to check if they can perform 24-hour emergency repairs. It is all well and good if you or your tenants know some basic plumbing techniques to get you by, but when disaster strikes you need to make sure you can get someone out within 24 hours to fix the problem and to make sure there is no further damage to the property.
There are many pros and cons of choosing between a national plumbing company and a local plumbing company. In some sense, a national plumbing company may seem more ‘official’, so your first impression is that they can deal with a larger variety of problems and more efficiently. But this is not to say that local plumbing companies cannot do the same. Plus, local plumbing companies often offer a better price for their repairs.
Local plumbing companies like Your Local Plumbing Network will not want their reputation tarnished, as any bad reviews will affect their business. So, their plumbers will work harder to ensure that your needs are met and exceeded.
Plus, local plumbing companies will also have stringent recruitment processes like the national companies, so you can be assured that their plumbers are of the best quality in the area. If a local plumbing company has 24-hour emergency services, they can respond and send out a plumber quickly which will ultimately be one of the key factors in your decision-making process.
Make sure they can take care of ALL of your plumbing and heating needs
No one wants to be confronted with a plumbing disaster like a broken boiler in the middle of winter, or having a clogged toilet when you have guests visiting. So you want a multifaceted plumber that can easily address multiple problems at once or in a few visits. As mentioned before, check to see if they are registered or associated with the accrediting boards and organisations listed above.
Plus, if you have invested lots of money on expensive and fancy appliances for your property, this may mean that problems with the appliance will be more complex. So, you will want a plumber that is up to date with the latest plumbing technology, as well as someone who can fix simple problems. The last thing you will want is scratches on your expensive copper bathtub, a spitting boiling tap, or top of the range dishwasher that leaves a residue.
Also, how can you make sure what constitutes as a plumbing emergency? Many plumbing issues are inconvenient but you might be able to live with them for a few days. It really depends on the situation (such as the clogged toilet incident described above!), but non-negotiable emergency repairs are water leaks, frozen water pipes and gas leaks.
Make sure they provide an affordable service
Affordability and high-quality service should be two qualities that equally coexist with your local plumbing company. As mentioned previously, local plumbers will be more flexible with price compared to national companies. So, even if you are looking for a simple repair on a budget, they can perform this for you.
Of course, the cheapest option will be doing the repairs yourself or asking a friend who has plumbing expertise. But how can you be sure if this is the best option? Surely you would rather trust a professional with years of experience than someone who only knows their way around a tool kit. If a plumber is deemed too affordable, you may mistrust that they will a good job. But if they are too expensive, you don’t want a hole to be burnt in your pocket.
Plus, you don’t want to be confronted with a surprisingly large bill at the end of their repairs. Providing affordable plumbing, with Your Local Plumbing Network you can get a free quote, consultation and survey with their services so you can be realistically prepared for how much the repairs will cost. This is a great option if you have a broken dishwasher. But, what about emergency repairs? You should probably expect that emergency repair will be more expensive than standard repairs. Prices will be negotiated based on the extent of work that needs to be done, travel costs, parts needed, temporary or permanent fixes, or time of the week (weekend repairs will probably cost a bit more!).
Your Local Plumbing Network offers a variety of affordable plumbing and drainage services for homes and commercial properties around the North West, including emergency services, drainage, central heating, boilers, and high jetting clearance. Their swift and professional response team will make sure that your needs are met quickly and efficiently. Check out our commercial business page here.